Can I return my product?

Please refer to our return policy page. It is exchange only within 7 days. You cannot exchange hair products, personal care or undergarments.

Bychristinerose - Help & Advice On Your Beauty Product

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Q: How long is order processing?

We will have your order shipped within 24 hours! Hair Products, custom orders and some facial products take 2-4 weeks for production.

Q: How long does shipping take?

Most products are shipping immediately. Hair Products, custom orders and some facial products take 2-4 weeks for production. If you selected US Priority Mail 2-3 business days.US Standard Mail is 5-7 business days.UK orders can take longer.

Q: Where are the products shipping from?

Fort Myers, FL. If you are closer to FL you will recieve your order quicker!

Q: Can I cancel my order?

Contact us at Service@ByChristineRose.com and we will assist you. CUSTOM AND SPECIAL ORDERS CANNOT BE CANCELLED.

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Shipping

How long is order processing?

How long does shipping take?

Most products are shipping immediately. Hair Products, custom orders and some facial products take 2-4 weeks for production.

Where are the products shipping from?

Can I cancel my order?

Returns

Can I return my product?

Help